How do I communicate with guests that will not provide their contact information?

There have been lots of strategies developed to try to increase guest enrollment in reward clubs / loyalty clubs, some more successful than others.

Facts are that many of us wish to keep our e-mails and phone numbers private, so we do. Chances are that the majority of your guests fall into this category. Guest patronize our venues to have an enjoyable experience, so for these guests we must be careful that our enrollment efforts don't lessen their experience.

These clubs are designed to extend the guest experience to participating members; BUT what about the majority of our guests (the non-participants) how do we communitcate cost efficiently with them?

The Answer:  -- The ROS Club Page --

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